monday.com Outlook Integration Guide for 2024





monday.com Outlook Integration Guide for 2024

























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Key Takeaways: monday.com Integration With Outlook
  1. Launch the monday.com marketplace.
  2. Search for the Outlook integration.
  3. Start the setup process.
  4. Configure the integration.
  5. Select an automation.
  6. Connect your Outlook account.
  7. Sign in to your account.
  8. Accept the permissions.

Facts & Expert Analysis About monday Outlook Integration:

  • Integrations can save you time: Automating recurring tasks and creating new tasks based on email data can save you a serious amount of time and money during a project.
  • Service subscriptions: While monday.com offers Outlook integration to all users, it requires a Microsoft 365 Business Premium plan to work.
  • Data woes: The monday.com Outlook integration will serve you well, but keep in mind that any Outlook data that was present before the integration won’t transfer to monday.com. Only new data created after the integration setup will migrate.

One of the best things about monday.com — which continually ranks among the best project management software platforms — is that it allows users to connect with many third-party apps. Like those found for Microsoft Outlook, integrations can help streamline workflows and more. In this guide, you’ll learn how to set up and utilize the monday.com Outlook integration.

You may wonder why anyone would want to link Outlook with monday.com. Well, there are many reasons. You can create a calendar event from an email, create calendar event triggers and make new contact triggers from emails. It’s also possible to monitor updated calendar event triggers, change multiple columns and their data directly from emails, and so much more.    

If all of this sounds like your cup of tea, read on. Below, we’ll share tips and tricks about the monday.com Outlook integration. You’ll learn how to configure and troubleshoot the integration, and even how to disconnect the services if you decide to go another route. Without further ado, let’s get started.  

Yes, users can connect monday.com with Microsoft Outlook quickly and easily. There’s a caveat or two (which we’ll cover below) that can hinder the integration of these platforms. However, if you’re serious about streamlining workflows, don’t worry — these two software platforms can play together nicely. To learn more about monday.com, be sure to read our monday.com review.

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Before Getting Started

Before you jump right into the monday.com integration tool, there are a few things you should know to make sure you have the best experience possible.

  1. Before linking monday.com and Outlook, ensure that you have a Microsoft online exchange inbox and not an on-premises inbox
  2. To get the Outlook integration working, you must have a Microsoft 365 Business Premium License.
  3. Unfortunately, when you first link the accounts, any data that exists prior to the integration date will not be transferred. Only data created after the integration is configured will be transferred.

How to Integrate Microsoft Outlook and monday.com

If you meet the above criteria, you can start linking monday.com with your Microsoft Outlook account. Below are the step-by-step instructions you’ll need to follow. 

  1. Locate and Launch the monday.com Marketplace

    From the monday.com home screen, click the monday marketplace icon in the top-right corner to launch the integration store.

  2. Search for the Microsoft Outlook Integration

    With the monday.com marketplace open, click the search bar in the upper-central part of the screen, type “Outlook” and hit enter. Once Outlook appears in the list, click on it.

    marketplace outlook
  3. Start the Setup Process

    After clicking Outlook in the previous step, you’ll be presented with an overview of the integration. From here, click the “use app” button to start setting up the integration.

    monday use app
  4. Configure the Integration

    Next, you’ll need to configure the integration. To do this, choose the workspace and the board you’d like to use to link the integration. Use the dropdown menus to select both of these options. When you’ve made your selections, click the “add app” button.

    outlook getting started
  5. Select an Automation

    Once you’ve added the application to your chosen workspace and board, you can choose an automation from the main window. Click the automation you’d like to use. For this example, we’ll select the “when status changes to something, send an email to someone” automation. Simply click “add to board” when you have picked an automation.

    outlook automation
  6. Connect Your Outlook Account

    Next, you’ll need to connect your Outlook account with monday.com. You’ll be whisked away to a new screen where you can simply click the “connect” button to link your accounts.

    connect monday outlook accounts
  7. Enter Your Outlook Login Credentials

    When prompted, sign in to your Microsoft Outlook account by entering your username and password. Next, click the “sign in” button.

    outlook sign in censored
  8. Accept the Outlook Permissions

    After signing in to your account, you must accept the requested permissions. If you’re authorized to do this on your company’s behalf, click the “consent on behalf of your organization” box and then click the “accept” button. Upon completion, your accounts will be linked and your previously chosen automation will be ready to use.

    outlook-permissions censored

If you decide that the Outlook integration isn’t working for you and you want to sever ties, don’t fret. Unsyncing your account is just as easy as connecting it. Just follow the steps below.  

  1. Direct your web browser to your microsoft.com/account.
  2. After logging in, click the “privacy” option on the left-hand side of the page. 
  3. Scroll to the “empower your productivity” options.
  4. Select “apps and services” and find the monday.com link. 
  5. Click the trash can icon next to monday.com.

While monday.com and Outlook work well together, there’s always a chance that your integration will experience some hiccups. Below are some of the most common reasons for your integration to fail, along with the troubleshooting steps to fix them.

monday.com Outlook Integration Not Working

integration on off

If your integration isn’t working, ensure that it’s activated.

If you’ve created an integration and it’s not working, one of the easiest troubleshooting methods is to see if the integration is turned on. When you create an integration, it will be activated by default, but it can sometimes be switched off by accident. 

To see if this has happened, click the “integration” button at the top-right corner of the monday.com screen. Then select “board automations” to display all of your integrations. Next to each integration is an “on/off” switch. Make sure that the integration is activated. If it’s not, click the switch to turn it on.

Disabled Integration Due to New Security Permissions

monday permissions

Changes to security settings can turn off integrations.

If an administrator recently changed the board’s security by, say, adding two-factor authentication, then your integration may stop working as the link to an outside app will no longer be authorized. To fix this, you’ll have to create the integration from scratch. Still, as you can see from our guide above, creating integrations is a painless affair.

You Have an Expired Connection

outlook sign in censored

Your Outlook connection may have expired and you need to reconnect your accounts.

If your Outlook integration isn’t working, you might want to check if the connection to Outlook has expired. If you haven’t logged in to monday.com for a while or if your Outlook password has changed, the connection will break. To fix this common issue, follow steps six through eight in the above guide to reconnect your accounts.

The Microsoft 365 Business Premium Account Has Lapsed

microsoft subscription

For Outlook integrations to work in monday.com, you must have
a current Microsoft 365 Business Premium account.

As mentioned above, in order for Outlook integrations to work on monday.com, you need to have a current subscription to Microsoft 365 Business Premium. If integrations that were working previously begin to falter, ensure that your Microsoft 365 account is in good standing. 

Final Thoughts

We hope our guide to setting up a monday.com Outlook integration has helped you. Creating an integration like this can help save you time and money by automating many processes. These range from creating a new calendar event and updating a specific column value based on email data to generating new user triggers from emails. The Outlook integration potential is plentiful.   

If you would like to learn more about monday.com, check out our “how to use monday.com for beginners” tutorial. After reading it, you’ll be running efficient projects in no time. Have you linked your monday.com account with Outlook? What Outlook automations do you use to save time? Do you have any tips to share? Let us know in the comments. Thanks for reading.

  • To integrate Outlook with monday.com, head to the monday.com marketplace, find and select the Outlook integration, and follow the simple on-screen steps. The integration can be up and running in just a few minutes.


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